Can the company refuse to rent me a car?

The company will refuse to rent you a car if you don’t provide valid ID and a driving license or if you don’t look like being capable of safely driving the car… there are no exceptions! In case the company can’t deliver the reserved car (because of it being oversold or any other reason) you will be given a higher-class vehicle at the same price and terms as in the initial reservation and we’ll try our best to offer you a convenient alternative.

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